Terms of Service

Our terms of services

Terms of Service

myBuro Service CRM Saas
Thank you for selecting the Services offered by Valisha Technologies and/or its subsidiaries and affiliates (referred to as "Valisha ", "we", "our", or "us"). Review these Terms of Service ("Agreement") thoroughly. This Agreement is a legal agreement between you and Valisha. By accepting electronically (for example, clicking “I Agree”), installing, accessing or using the Services, you agree to these terms. If you do not agree to this Agreement, then you may not use the Services.

A. GENERAL TERMS

1. Agreement
This Agreement describes the terms governing your use of the Valisha Technologies online services provided to you on this website, including content, updates and new releases, (collectively, the “Services”). It includes by reference.

• Valisha's Privacy Statement provided to you in the Services available on the website or provided to you otherwise.
• Additional Terms and Conditions, which may include those from third parties.
• Any terms provided separately to you for the Services, including product or program terms, ordering, activation, payment terms, etc.

2. Your Rights To Use The Services 
2.1 The Services are protected by copyright, trade secret, and other intellectual property laws. You are only granted the right to use the Services and only for the purposes described by Valisha. Valisha reserves all other rights in the Services. Until termination of this Agreement and as long as you meet any applicable payment obligations and comply with this Agreement, Valisha grants to you a personal, limited, nonexclusive, non transferable right and license to use the Services.
2.2 You agree not to use, nor permit any third party to use, the Services or content in a manner that violates any applicable law, regulation or this Agreement. You agree you will not:

• Provide access to or give any part of the Services to any third party.
• Reproduce, modify, copy, deconstruct, sell, trade or resell the Services.
• Make the Services available on any file-sharing or application hosting service.

3. Payment
For Services offered on a payment or subscription basis, the following terms apply, unless Valisha Technologies or its authorized distributors or dealers notifies you otherwise in writing. This Agreement also incorporates by reference and includes program ordering and payment terms provided to you on the website for the Services.

• a. Payments will be billed to you in Indian rupees, and your account will be debited when you subscribe and provide your payment information, unless stated otherwise in the program ordering or payment terms on the website for the Services.
• b. You must pay with one of the following:
1. 1. A valid credit card acceptable to Valisha or its authorized distributors or vendors;
2. 2. A valid debit card acceptable to Valisha or its authorized distributors or vendors;
3. 3. Sufficient funds in a checking or savings account to cover an electronic debit of the payment due; 
   or
4. 4. By another payment option Valisha or its authorized distributors or vendors provides to you in writing.
• c. If your payment and registration information is not accurate, current, and complete and you do not notify us promptly when such information changes, we may suspend or terminate your account and refuse any use of the Services.
• d. If you do not notify us of updates to your payment method (e.g., credit card expiration date), to avoid interruption of your service, we may participate in programs supported by your card provider (e.g., updater services, recurring billing programs, etc.) to try to update your payment information, and you authorize us to continue billing your account with the updated information that we obtain.
• e. Valisha Technologies or its authorized distributors or dealers will automatically renew your monthly or annual Services at the current rates, unless the Services are cancelled or terminated under this Agreement.
• f. Additional cancellation or renewal terms may be provided to you on the website for the Services.
• g. All authorized refunds will be made in the original form of payment to Valisha Technologies or it’s authorized distributors or dealer(s).

4.  Use With Your Mobile Device
Use of these Services may be available through a compatible mobile device, Internet access and may require software. You agree that you are solely responsible for these requirements, including any applicable changes, updates and fees as well as the terms of your agreement with your mobile device and telecommunications provider.
Valisha Technologies makes no warranties or representations of any kind, express, statutory or implied as to.

• (i) The availability of telecommunication services from your provider and access to the services at any time or from any location.
• (ii) Any loss, damage, or other security intrusion of the telecommunication services; and
• (iii) Any disclosure of information to third parties or failure to transmit any data, communications or settings connected with the services.

5. Your Personal Information
You can view our Privacy Statement provided with the Services and on the website for the Services. You agree to the applicable Valisha Privacy Statement, and changes published by Valisha. You agree that Valisha may use and maintain your data according to the Valisha Privacy Statement, as part of the Services. You also give Valisha permission to aggregate your non-personally identifiable data which you enter or upload with that of other users of the Services. For example, this means that Valisha may use that aggregated data to improve services, design promotions, or provide ways for you to compare business practices with other users.

6. CONTENT
6.1 You are responsible for your content. You are legally responsible for all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content"), which is uploaded, posted or stored through your use of the Services. You grant Valisha a worldwide, royalty-free, non-exclusive license to host and use the Content in order to provide you with the Services. You agree not use the Services for any illegal purpose or in violation of any applicable law or regulation. You are encouraged to archive your Content regularly and frequently. You are responsible for any Content that may be lost or unrecoverable through your use of the Services. You must provide all required and appropriate warnings, information and disclosure. You agree that you will not use the Services to share, store, or in any way distribute financial data that is not in accordance with the law. Any users suspected of having information which involves fraud, embezzlement, money laundering, insider trading, support for terrorism, or any other activity proscribed by law may have their accounts terminated, their financial data erased, and they also may be reported to law enforcement officials in the appropriate jurisdictions. Valisha is not responsible for the Content or data you submit on the website.
You agree not to use the Services to upload, post, distribute, link to, publish, reproduce, engage in or transmit any of the following, including but not limited to:

• a. Fraudulent, libellous, offensive, inappropriate or objectionable information or communications of any kind, including without limitation conduct that would encourage or constitute an attack or "flaming" others, or criminal or civil liability under any local or foreign law; indecent, profane (including masked profanity where symbols, initials, intentional misspellings or other characters are used to suggest profane language), obscene, lascivious, sexually explicit, pornographic, abusive, threatening, menacing, misleading, derogatory, illegal or defamatory information or communication, that is likely to disturb public tranquillity and peace, cause feelings of enmity, hatred or ill will between different religious, racial, language or regional groups or castes or communities or disrupts the harmony between them or provokes disturbance, causes hurt to the religious sentiments of a community or insults the modesty of a woman or which contain false information about any person or organization or harms such persons life, reputation and/or property, or any material that interferes with the ability of others to enjoy or utilize the Services. We do not tolerate harassment, or denigration based on age, gender, race, religion, national origin, sexual orientation or disability;
• b. Content or data that would impersonate someone else or falsely represent your identity or qualifications, or that constitutes a breach of any individual’s privacy, including posting images about children or any third party without their consent (or a parent's consent in the case of a minor);
• c. Except as otherwise permitted by Valisha in writing, advertisements, solicitations, investment opportunities, chain letters, pyramid schemes, other unsolicited commercial communication or engage in spamming or flooding;
• d. Virus, Trojan horse, worm or other disruptive or harmful software or data; and
• e. Any information, software or Content which is not legally yours and may be protected by copyright or other proprietary right, or derivative works, without permission from the copyright owner or intellectual property rights owner.

6.2 Community forums. The Services may include a community forum or other social features to exchange Content and information with other users of the Services and the public. Please use respect when you interact with other users. Do not reveal information that you do not want to make public. Users may post hypertext links to content of third parties for which Valisha is not responsible.
6.3 Valisha may freely use feedback you provide. You agree that Valisha may use your feedback, suggestions, or ideas in any way, including in future modifications of the Services, other products or services, advertising or marketing materials. You grant Valisha a perpetual, worldwide, fully transferable, sub licensable, non-revocable, fully paid-up, royalty free license to use the feedback you provide to Valisha in any way.
6.4 Valisha may monitor your Content. Valisha may, but has no obligation to, monitor content on the Services. We may disclose any information necessary to satisfy our legal obligations, protect Valisha or its customers, or operate the Services properly. Valisha, in its sole discretion, may refuse to post, remove, or refuse to remove, any Content, in whole or in part, alleged to be unacceptable, undesirable, inappropriate, or in violation of this Agreement.

7. ADDITIONAL TERMS 
7.1 Valisha does not give professional advice. Unless specifically included with the Services, Valisha is not in the business of providing legal, financial, accounting, tax, health care, real estate or other professional services or advice. Consult the services of a competent professional when you need this type of assistance.
7.2 We may tell you about other Valisha services. You may be offered other services, products, or promotions by Valisha. Additional terms and conditions and fees may apply. With some Valisha Technologies Products / Services you may upload or enter data from your account(s) such as names, addresses and phone numbers, purchases, etc., to the Internet. You grant Valisha permission to use information about your business and experience to help us to provide the Valisha Services to you and to enhance the Services. You grant Valisha permission to combine your business data, if any, with that of others in a way that does not identify you or any individual personally. You also grant Valisha permission to share or publish summary results relating to research data and to distribute or license such data to third parties.
7.3 Communications. Valisha may be required by law to send you communications about the Services or Third Party Products. You agree that Valisha may send these communications to you via email or by posting them on our websites
7.4 You will manage your passwords and accept updates. You are responsible for securely managing your password(s) for the Services and to contact Valisha if you become aware of any unauthorized access to your account. The Services may periodically be updated with tools, utilities, improvements, third party applications, or general updates to improve the Services. You agree to receive these updates.

8. Disclaimer of Warranties 
8.1 Your use of the services, software, and content is entirely at your own risk. except as described in this agreement, the services are provided "as is." to the maximum extent permitted by applicable law, Valisha, its affiliates, and its third party providers, licensors, distributors or suppliers (collectively, "suppliers") disclaim all warranties, express or implied, including any warranty that the services are fit for a particular purpose, title, merchantability, data loss, non-interference with or non-infringement of any intellectual property rights, or the accuracy, reliability, quality or content in or linked to the services. Valisha and its affiliates and suppliers do not warrant that the services are secure, free from bugs, viruses, interruption, errors, theft or destruction. if the exclusions for implied warranties do not apply to you, any implied warranties are limited to 60 days from the date of purchase or delivery of the services, whichever is sooner.
8.2 Valisha, its affiliates and suppliers disclaim any representations or warranties that your use of the services will satisfy or ensure compliance with any legal obligations or laws or regulations.
you are solely responsible for ensuring that your use of the services are in accordance with applicable law. notwithstanding the foregoing, no provision of this agreement shall exclude or limit liability to the extent that such exclusion or limitation is prohibited by the applicable laws of India and for the avoidance of doubt Valisha Technologies does not exclude or limit liability for: (i) death or personal injury caused by its negligence or the negligence of its officers, employees, contractors or agents; (ii) fraud or fraudulent misrepresentation; (iii) any other liability which cannot be lawfully excluded by contractual agreement of the parties.
9. Limitation of Liability and Indemnity
To the maximum extent permitted by applicable law, the entire liability of Valisha Technologies, its affiliates and suppliers for all claims relating to this agreement shall be limited to the amount you paid for the services during the twelve (12) months prior to such claim. subject to applicable law, Valisha Technologies, its affiliates and suppliers are not liable for any of the following: (a) indirect, special, incidental, punitive or consequential damages; (b) damages relating to failures of telecommunications, the internet, electronic communications, corruption, security, loss or theft of data, viruses, spyware, loss of business, revenue, profits or investment, or use of software or hardware that does not meet Valisha Technologies systems requirements. The above limitations apply even if Valisha Technologies and its affiliates and suppliers have been advised of the possibility of such damages. This agreement sets forth the entire liability of Valisha Technologies, its affiliates and your exclusive remedy with respect to the services and its use.

You agree to indemnify and hold Valisha Technologies and its Affiliates and Suppliers harmless from any and all claims, liability and expenses, including reasonable attorneys' fees and costs, arising out of your use of the Services or breach of this Agreement (collectively referred to as "Claims"). Valisha reserves the right, in its sole discretion and at its own expense, to assume the exclusive defence and control of any Claims. You agree to reasonably cooperate as requested by Valisha in the defence of any Claims.
Liability limitation 

1. The owner of the Site or software and affiliated party will not be responsible for any harm, claim, injury, loss or damage as a result of :

• The use of any document of and at the Site or software;
• Any errors on the Site or its services and products;
• Interruption or unavailability of the software or its features;
• Any use of the services offered at software by the user;
• Failure or delay in the performance of the software and the services offered by it.

2. The liability of the owner and the affiliated parties regarding the claim related to the Site or its product, documents, information and services offered will never exceed over Rs. 1000/- and that amount will be against the compensation of all other remedies which the users may have against the website or software owner or any affiliated party.

10. CHANGES.
We reserve the right to change this Agreement at any time, and the changes will be effective when posted through the Services, on our website for the Services or when we notify you by other means. We may also change or discontinue the Services, in whole or in part. Your continued use of the Services indicates your agreement to the changes.

11. TERMINATION.
Valisha may immediately, in its sole discretion and without notice terminate this Agreement or suspend the Services if you fail to comply with this Agreement or if you no longer agree to receive electronic communications. Upon termination you must immediately stop using the Services and any outstanding payments will become due. Any termination of this Agreement shall not affect Valisha Technologies rights to any payments due to it. Valisha may terminate a free account at any time. Sections 2.2, 3 through 14 will survive and remain in effect even if the Agreement is terminated.

12. EXPORT RESTRICTIONS
You acknowledge that the Services, including the mobile application, and the underlying software may include India’s technical data subject to restrictions under export control laws and regulations administered by the Indian government. You agree that you will comply with these laws and regulations, and will not export or re-export any part of the Services, in violation of these laws and regulations, directly or indirectly.

13. GOVERNING LAW.
This Agreement shall be governed by, subject to and interpreted in accordance with the laws of India, and, any dispute arising out of or relating to this Agreement, or the breach thereof, whether occurring while this Agreement is in effect or thereafter, shall be submitted exclusively to binding arbitration pursuant to the (Indian) Arbitration and Conciliation Act, 1996 by an arbitrator selected in accordance with such Act and agreed to by the parties. The arbitration proceeding shall take place at Bangalore, India and shall be conducted in the English language, including notices between the parties. Notices between the parties shall be by personal delivery, facsimile transmission, or certified or registered mail, return receipt requested, and shall be deemed given upon receipt at the address of the recipient party or ten (10) days after deposit in the mail. If the notice is to Valisha, it shall be sent to the attention of the Legal Department. Each party shall pay its own legal fees of and incidental to the preparation, completion and enforcement of this Agreement. In the event of any invalidity of any provision of this Agreement, the parties agree that such invalidity shall not affect the validity of the remaining portions of this Agreement, and further agree to substitute for the invalid provision a valid provision which most closely approximates the intent and economic effect of the invalid provision.

14. LANGUAGE
Any translation of this Agreement is done for local requirements and in the event of a dispute between the English and any non-English version, the English version of this Agreement shall govern. The parties hereby confirm that they have requested that this Agreement and all related documents be drafted in English.

15. GENERAL
This Agreement, including the Additional Terms below, is the entire agreement between you and Valisha and replaces all prior understandings, communications and agreements, oral or written, regarding its subject matter. If any court of law, having the jurisdiction, rules that any part of this Agreement is invalid, that section will be removed without affecting the remainder of the Agreement. The remaining terms will be valid and enforceable. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. You cannot assign or transfer ownership of this Agreement to anyone without written approval of Valisha. However, Valisha may assign or transfer it without your consent to (a) an affiliate, (b) a company through a sale of assets by Valisha or (c) a successor by merger. Any assignment in violation of this Section shall be void. If you want to request a transfer of this Agreement, contact Valisha via an email to: info@valishatech.com. If applicable, you agree to pay any documentary stamp taxes fees (where applicable) and registration fees with respect to this Agreement. To the extent that this Agreement is to be registered or recorded with the competent authority under the relevant laws, You agree to be responsible to complete such registration in a timely manner.


B. ADDITIONAL TERMS AND CONDITIONS FOR THE myBuro Service CRM on Saas.
Your use of the Services provided by Valisha are subject to the general Terms of Service above including these Additional Terms and Conditions which govern your use of the Services indicated below. To the extent of any conflict or inconsistency with the general Terms of Service above, these Additional Terms and Conditions shall prevail.

MyBuro Service CRM Online Supplemental Agreement and Terms of Service
Thank you for selecting MyBuro Service CRM Online (“MA Online Service”). This licence agreement in addition to the Valisha Terms of Service (the “Agreement”) is a legal agreement between the User, a single legal entity identified in the registration process provided as part of the start-up process (“User”, “you”), and Valisha Inc. and/or its subsidiaries and affiliates (“Valisha,” “we”, “our” or “us”).
By selecting “ACCEPT,” You indicate that you have read and understood, and assent to be bound by, the terms of this Agreement. If the person selecting “ACCEPT” is an individual working for you (“Agent”), such person is agreeing to the terms and conditions of this Agreement on behalf of you and represents and warrants to Valisha that he/she has full power and authority to enter into this Agreement on your behalf.
If you do not agree to the terms of the Agreement, you are not granted any rights whatsoever in the Services. If you are not willing to be bound by these terms and conditions, you should not select “ACCEPT,” and may not access or otherwise use the myBuro Service CRM on Saas.
1. SUBSCRIPTION. The MyBuro Service CRM Online Service may be licenced on a monthly or half yearly or yearly subscription basis, as offered and selected by you or your agent.
2. TRIAL VERSION AND BETA FEATURES. If you registered for a trial use of the Online Service ("Trial Period"), you must decide to purchase a license to the Online Service, at the current rate, within the Trial Period in order to retain any Content that you have entered through the myBuro Service CRM on Saas Online Services, created within the data file, posted or uploaded during the Trial Period. If you do not purchase a license to the myBuro Service CRM on Saas Online Services by the end of the Trial Period, your Content will no longer be available to you. To be very clear, after using the myBuro Service CRM on Saas Online Service during the trial period, if you decide not to purchase the license to the full version of the myBuro Service CRM on Saas Online Service, you will not be able to access or retrieve any of the data you added or created with the Services during the trial.
From time to time, Valisha may, at its sole discretion, include new and/or updated beta features (“Beta Features”) in the myBuro Service CRM on Saas Online Service for your use and which permit you to provide feedback (fees may apply). You understand and agree that your use of the Beta Features is voluntary and Valisha Technologies is not obligated to provide you with any Beta Features. You understand that once you use the Beta Features, you may be unable to revert back to the earlier non-beta version of the same or similar feature. Additionally, if such reversion is possible, you may not be able to return or restore data created within the Beta Feature back to the earlier non-beta version. The Beta Features are provided on an “as is” basis and may contain errors or inaccuracies that could cause failures, corruption or loss of data and/or information from any connected device. You acknowledge and agree that all use of the Beta Features is at your sole risk.
3. PERMITTED DISCLOSURES AND USE OF DATA. You acknowledge and agree that in order to provide you with access to and use of the myBuro Service CRM on Saas Online Services, Valisha may provide your access information and account data to (i) your employee or agent who is identified in the registration data as the current system administrator for your account (the “Current Administrator”), and (ii) such other employee or agent who may be designated by you as a replacement administrator for the your account by following the procedures required by Valisha Technologies to effectuate such replacement. Any other person You identified as an authorized user of the myBuro Service CRM on Saas Online Services will have access to the account data subject to the access permissions you or the system administrator assigned to them.

5. ONLINE DATA TRANSFER (NOT APPLICABLE TO VERSIONS THAT DO NOT INCLUDE ACCESS TO THE ONLINE DATA TRANSFER FEATURE). You may have the option for Valisha Technologies to transfer your data files from the myBuro Service CRM on Saas Online Service in order to facilitate certain interoperability, data integration, and data access between the myBuro Service CRM on Saas Online Service and certain supported ancillary services (the “Ancillary Services”) you may sign up for and use in connection with the myBuro Service CRM on Saas Online Service (the “Online Data Transfer”). In order for you to select the Online Data Transfer option, you must (i) have registered select versions of the myBuro Service CRM on Saas Online Service, (ii) have Internet access, (iii) have an active subscription to the myBuro Service CRM on Saas Online Service; and (iv) and may need to be an active subscriber to the Ancillary Services. If you select the Online Data Transfer option, a copy of all or part of your company data files will be transferred via the Internet to Valisha’s servers; where you grant Valisha the right and license to (i) host and maintain your data, (ii) use and transfer your data to the Ancillary Services and (iii) reformat and manipulate your data as reasonably necessary for the data to function with the Ancillary Services. Your original data files will remain in the myBuro Service CRM on Saas Online Service. If you sign up for any Ancillary Services that support Online Data Transfer, you will have the option to request that Valisha send your data to any of those supported Ancillary Services. If a supported Ancillary Service is provided by a third party, you authorize Valisha Technologies to transfer your data to and from the third party provider to enable provision of the Ancillary Services to you. Valisha Technologies will support and maintain the data transfer service as part of the myBuro Service CRM on Saas Online Service. You agree that the third party provider may transfer your data from the Ancillary Service to Valisha Technologies, and that, Valisha Technologies may use such data subject to the terms of this Agreement. You agree and acknowledge that Valisha Technologies has no control over any third party provider or any third party Ancillary Services. Your use of the Ancillary Service is subject to additional third party terms and conditions. You further agree and acknowledge that your data, including your financial or personal information, may be transferred to a third party service provider who may be located in a country that does not have adequate security controls to protect your data. Please carefully review their terms and conditions, including privacy policy. If you do not agree with their terms and policies, you should not use or access the third party Ancillary Service and you should not authorize the Online Data Transfer to the third party Ancillary Service. .

6. myBuro Service CRM on Saas use , storage and access. Valisha Technologies shall have the right, in its sole discretion and with reasonable notice posted on the myBuro Service CRM on Saas Online Service site and/or sent to you at the Current Administrator’s email address provided in the Registration Data, to revise, update, or otherwise modify the myBuro Service CRM on Saas Online Service and establish or change limits concerning use of the myBuro Service CRM on Saas Online Service, temporarily or permanently, including but not limited to (i) the amount of storage space you have on the myBuro Service CRM on Saas Online Service at any time, and (ii) the number of times (and the maximum duration for which) you may access the myBuro Service CRM on Saas Online Service in a given period of time. Valisha Technologies reserves the right to make any such changes effective immediately to maintain the security of the system or User Access Information or to comply with any laws or regulations, and to provide you with electronic or written notice within thirty (30) days after such change. You may reject changes by discontinuing use of the myBuro Service CRM on Saas Online Service to which such changes relate. Your continued use of the myBuro Service CRM on Saas Online Service will constitute your acceptance of and agreement to such changes. Valisha Technologies may, from time to time, perform maintenance upon the myBuro Service CRM on Saas Online Service resulting in interrupted service, delays or errors in the myBuro Service CRM on Saas Online Service. Valisha Technologies will attempt to provide prior notice of scheduled maintenance but cannot guarantee that such notice will be provided.

7. CANCELLATION. Upon cancellation you will be able to access the myBuro Service CRM on Saas Online Service only through the end of the subscription term, as specified in the product or product program pages. After the subscription term ends, you will not have any access to the myBuro Service CRM on Saas Online Service. There are no refunds upon cancellation. Please follow product instructions to cancel your account.

8. SOCIAL MEDIA SITES. Valisha Technologies may provide experiences on social media platforms such as Facebook®, Twitter® and LinkedIn® that enable online sharing and collaboration among anyone who has registered to use them. Any content you post, such as pictures, information, opinions, or any Personal Information that you make available to other participants on these social platforms, is subject to the Terms of Use and Privacy Policies of those platforms. Please refer to those social media platforms to better understand your rights and obligations with regard to such content.

9. THIRD PARTY PRODUCTS AND SERVICES. Valisha Technologies may tell you about third party products or services, including via the Service. Valisha Technologies may offer products and services on behalf of third parties who are not affiliated with Valisha Technologies (“Third Party Products”) and/or provide access or links to third party websites ("Third Party Sites"). If you decide to use any Third Party Products or access any Third Party Sites, you are solely responsible for your selection, review of separate product terms, website terms and privacy policies. . Valisha Technologies is not affiliated with these Third Party Products or Third Party Sites and does not endorse or recommend Third Party Products even if such products are marketed or distributed via our products, website or associated with Valisha Technologies in any way. You agree that the third parties, and not Valisha Technologies, are solely responsible for the Third Party Product’s performance (including technical support), the content on their websites and their use or disclosure of your data. Valisha Technologies will not be liable for any damages, claims or liabilities arising from the third parties, Third Party Products or Third Party Sites.
You agree that you will (i) comply with all applicable laws, regulation and ordinances; (ii) not use the Third Party Products in any manner that would infringe or violate the rights of Valisha Technologies or any other party; and (iii) not use the Third Party Products in any way in furtherance of criminal, fraudulent or other unlawful activity.